Yes, checking in ahead of time will make it much easier to access the building, as you’ll already have received your mobile key for both the main entrance and your room.

As your arrival date approaches, you’ll receive instructions for online check-in. Please complete it in advance, as full payment is required to receive your digital access key.

After completing your registration online, your Digital Key will be automatically activated on the day of check-in, as soon as your room is ready.

With your digital key, you’ll have easy access to both the main entrance and your room, no need to worry about carrying a physical key!

If you need any help or assistance, our Guest Services team is available 24/7. You can contact us via our whatsapp +1 (305) 316 5701

Our cleaning service is provided at check-out only. For stays of three nights or longer, we offer cleaning every three days.

If you booked directly with the hotel you may contact us at (hotel email). If you booked with one of our parnters you’ll need to log in to the their platform’s app or website to view and download your folio.

In addition to the total cost of the reservation, the hotel requires a credit or debit card to be placed on file. The hotel authorizes it to cover additional services added throughout the stay and incidentals.

There’s no free street parking nearby, but paid street parking and a paid parking lot are available.

Unlike traditional hotels, we don’t have a staffed front desk, so we can’t guarantee someone will be here to receive packages for you. We recommend using a local mail carrier pickup location to keep your deliveries safe and secure

If you need any extra on-hand items we provide, like toilet paper or blankets, just let our Guest Services team know, and we’ll deliver them right to your room. Our team is on call, so please allow a little time for them to arrive.

We don’t have extra beds, but we’ll make sure your space is cozy and comfortable for your stay.

Check-in starts at 4 PM and check-out is by 11 AM. You can do both online or at our lobby kiosk ,we’ll send you easy email instructions before you arrive and before you leave